Privacy Policy

This Privacy Policy describes how "KORU Living with Heart"("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment details, and order history.
  • Account information including your username and password.
  • Feedback and reviews you provide.

Information We Collect Automatically

When you use our Services, we may collect certain information automatically, such as:

  • Usage information including the pages you visit, the links you click, and other actions you take on our Site.
  • Device information including your IP address, browser type, operating system, and device identifiers.
  • Location information, which may be derived from your IP address or other device settings.

Information We Collect from Other Sources

We may also receive personal information about you from other sources, such as:

  • Third-party service providers, including payment processors and analytics providers.
  • Social media platforms, if you choose to connect your social media account to our Services.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • To provide and improve our Services.
  • To process your orders and payments.
  • To communicate with you, including responding to your inquiries and providing customer support.
  • To send you promotional messages and newsletters, if you have opted in to receive them.
  • To monitor and analyze usage and trends to improve your experience with our Services.
  • To comply with legal obligations and enforce our terms and policies.
  • To protect the rights, property, or safety of KORU, our users, or others.

How We Share Your Personal Information

We may share your personal information with the following parties:

  • Service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business partners with whom we offer co-branded services or engage in joint marketing activities.
  • Third parties as required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Your Choices

You have certain choices regarding your personal information, including:

  • Accessing and updating your personal information.
  • Opting out of receiving promotional communications from us.
  • Requesting the deletion of your personal information, subject to certain exceptions under applicable law.

Security of Your Personal Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no security measure is completely secure, and we cannot guarantee the security of your personal information.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

KORU Living with Heart

496 Sector-7
Karnal, Haryana, 132001
India
contact@koruofficial.co.in