Shipping , Exchanges & Return

Shipping

  1. Processing: Orders are usually processed within 1–2 business days (weekends/holidays excluded).
  2. Delivery: 2–7 business days depending on your location. You’ll get a tracking link by email once it ships.
  3. Cost: Free standard shipping on all orders, no minimum purchase.
  4. Method: We use reliable carriers to make sure your order reaches you safely.
  5. Restrictions: Shipping within India only. We cannot deliver to P.O. Boxes or military addresses.

Exchanges & Returns

  1. Easy for Everyone: Log in with your email (even as a guest) to see a Return/Exchange button.
  2. How it Works: Submit your request and we’ll schedule a free pickup the next day.
  3. Need Help?: Prefer email? Contact us at contact@koruofficial.co.in, and we’ll respond the same day.
  4. Goal: Quick, stress-free returns or exchanges , no hassle for you!

Delivery Issues

  1. If your order is delayed or damaged, email contact@koruofficial.co.in immediately. We’ll resolve it promptly.